Website support keeps you safe
When your site is up and running, you need to keep the software behind it up-to-date. Websites are attacked all the time so protecting yourself from hackers is vital.
Our website support team offer expert advice on how to use your site and also allows you to rely on having your site and plug-ins updated regularly. When new security updates are made available, we deploy them to your site (after testing on a dummy copy of your site to make sure they don't cause anything strange to happen).
As part of the service, we monitor the site code and plug-ins for security updates.
Website support helps you update content
If you want to change the content on a page, you might want someone else to do it. Wouldn’t it be great to simply send an email or phone and have your website pages changed?
Our website support team are available to update content. We appreciate that sometimes, you need someone to take over the formatting and layout of pages to keep your site looking at its best.
Taking someone on even part time is expensive and time-consuming. Even if you have a webmaster, what happens when they go on holiday or if they are out sick?
Website support is there to help
If you forget how something works, it's nice to have someone to ask.
How does it work?
You decide how many hours you think you will need to keep your site ticking over. You pre-pay in three-month blocks. Each time you need work done, you let us know either by email or through our online support portal. Each month you receive a summary of work done and time used.
- Each month, you can prebook from half a day (4 hours) a month
- The minimum commitment is three months.
- 4 hours a month
- Extra hour £16
- 8 hours a month
- Extra hour £12
- 5 days (40 hrs) a month
- Extra hour £8